Privacy policy between Simply Travel and herein after referred to as Simply Travel ‘we’ ‘our’ or ‘us’ and any customer or person using our website or by phone with any our consultant or representative in any manner whatsoever. Herein after referred to as you’ user’ client’ passenger’ or customer. Simply Travel Pty Ltd, a NSW-Australia based registered travel agency with ABN: 605 057 958 – ACN: 605 057 958 we undertake to use our best endeavours to safeguard the privacy and confidentiality of our website users and your personal information. The following discloses how we gather information and our dissemination practices.

Information Collected

When you register as a user or purchase any flight, travel products or services on/from the Simply Travel website or over phone we will collect the information necessary to provide the services required. We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests either by telephone, SMS, letter, facsimile, e-mail or through interactive website activities such as, but not restricted to: Facebook and Twitter.

Use of Your Personal Information

We may send your details to selected third parties as like airlines/hotels for the purpose of providing you services while travelling or for the purpose of promoting sales. If you do not want us to use your information in sales promotion please e-mail us and ask us to remove your details from these databases. Any registration forms will give you the opportunity to opt-out of receiving such information. By law we are required to obtain your consent in the collection of sensitive information. We will assume that your consent has been given to the collection of all information which is supplied to us in accordance to this Privacy Policy.
We act as an agent for our wholesalers and providers for travel products and services. This means that we may collect personal information about you on behalf of the parties for whom we act as agent for their internal purposes. Therefore the consent to the collection of sensitive information under this Privacy Policy, applies equally to the parties for whom we act as agent and whose products and services we sell. As we act as agent for a large amount of companies, it is not possible for us to set out in this privacy policy how each of these companies will use your personal information individually. All information you provide to us is treated with the utmost confidentiality. Your information is stored safely on our computer systems with robust physical, electronic security devices and procedural guidelines to safeguard your details.

Online Payment

Your online payment transactions are processed through 196-bit encryption, CVV2 checking and Verified by PayPal Visa/ Master Card Secure Code along with the use of secure and fraud-resistant e-commerce technology via our payment gateways In addition to the circumstances described above, we may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith or belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of us or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. Disclosure of member information by Simply Travel will be warranted but not limited to the enforcement of the Terms and Conditions, when Simply Travel is required to do so by law and in the defence of us in any action or protection of property.

Marketing

We send out travel information, specials and sales offers by e-mail or SMS. At times we also collect information automatically about your visit to our website. This information is used to help us improve our website; identification of fraud or error; developing, improving and marketing our travel products and services; sales analysis; and participation in loyalty programs. We use cookies in components of the website to improve.

Summary

Simply Travel is committed to protecting your privacy. We use the information we collect on our sites to make our service the best they can be and to enhance your overall experience. We do not sell, trade or rent your personal information to others. Simplify and personalise our service to you. If you do not want a cookie you can always set your browser to deny it.

Feedback

Simply Travel welcomes your complaints, questions and comments about privacy. Please contact us if you have any queries or concerns, or if you wish to request access to, or to update, your personal information. We reserve the right to alter our privacy policy, as business needs require. Any alterations to this policy will be posted on our website in a timely manner.